Dominion Care aim to provide flexible, community based care and support of the highest standard that promotes independence, dignity and choice, respecting the rights of people who use our services.
Providing them with the opportunity to live the life of their choosing regardless of age, sex, gender identity, marital status/civil partners
Dominion Care aim to provide flexible, community based care and support of the highest standard that promotes independence, dignity and choice, respecting the rights of people who use our services.
Providing them with the opportunity to live the life of their choosing regardless of age, sex, gender identity, marital status/civil partnership, religion or belief, race or disability.
Continually monitoring and striving to improve the services we offer, the solutions we deliver and the support we give to our Care/Support Workers and all employee’s within the Company.
· Involve our customers in planning a comprehensive and detailed individual assessment of needs, focusing on outcome-based support, providing the Customer with a person-centred support plan which reflects their individual assessment needs.
· Acknowledge the vital role of family, carers and others involved in the lives of the people that us
· Involve our customers in planning a comprehensive and detailed individual assessment of needs, focusing on outcome-based support, providing the Customer with a person-centred support plan which reflects their individual assessment needs.
· Acknowledge the vital role of family, carers and others involved in the lives of the people that use our services and endeavour to support and work with these people as partners in the planning and delivery of services.
· Ensure Customers expectations of our services are met by putting people in control of their services and including them in decisions about their service.
Customers have the right to expect:
· To have their values, beliefs and chosen lifestyles respected at all times.
· To have access to an interpreter or interpreting/signing service if required.
To have their personal dignity respected at all times irrespective of any physical or cognitive considerations
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